Returns
415-331-1233

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HAPPY RETURNS !

Arlecchina merchandise purchased in the store
may be returned within 5 days for store credit only.

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No returns on special orders,
Sale items, accessories, lingerie, or when garments were used.


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Arlecchina merchandise purchased in our online store
require a Return Authorization.
Please send an email to office@arlecchina.us to start the returns process.
Customer is responsible for return shipping costs.

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Before returning any items:
  • Items must be returned within 7 days of receipt of your purchase.
  • Items that have been laundered or altered in any way cannot be accepted.
  • Items must be returned neatly folded and in sellable condition, bodycare items must be unopened or you may be subject to additional restocking fees.
  • Please return items in as close to original packaging as possible. Proof of delivery is recommended.
Refunds are credited to the card used for making the purchase.

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Please note:
  • Items returned in non-saleable condition will void our return policy.
  • If you have any questions, please email or call
    415-331-1233.